Customer reviews of Emc Trading Since 1988

By John and Pauline M on 05 February 2020 | Verified purchase

WHAT A FIRST CLASS SERVICE VINCE GAVE US WHEN WE BOUGHT OUR JAGUAR XJ FROM EMC TRADING. I CAN UNDERSTAND WHY THEY GET 5 STAR RATING WITH OTHER BUYERS. WE GOT A FARE PRICE AND EXCHANGE ON OUR XJ8 2002 WHICH WE LOVED, BUT WE HAD TO MAKE THE DECISION TO MOVE ON AND WHEN WE SAW THE XJ 2012, THE REST IS HISTORY. THANK YOU VINCE FOR GOING ABOVE AND BEYOND IN SORTING THINGS OUT WHEN WE HAD A FEW TEETHING ISSUES, WE REALLY APPRECIATE IT. SARAH, THANK YOU FOR YOUR HELP WITH THE PAPER WORK AND SMOOTH TRANSACTION OF THE SALE. ANYONE WHO COMES ACROSS THIS FEEDBACK SHOULD KNOW THAT YOU ARE IN SAFE HANDS WITH VINCE AND SARAH FROM EMC TRADING. 5 STAR, NO 10 STAR! CHEERS VINCE AND SARAH FROM JOHN AND PAULINE.

Reply from Emc Trading Since 1988 on 05/02/20

Oh my, what a wonderful review, thank you so much. We're both sorry that you had a couple of teething issues but are so glad that we were able to sort things out for you straight away. We do our best to make sure everything is right before we sell our cars but occasionally things slip through and we think it's especially helpful to have such a positive review of our after sales service. We'd like to thank you for your understanding and for the bubbles and chocolates. It was an absolute pleasure meeting you both.

By Niall O on 01 February 2020 | Verified purchase

Extremely honest and trustworthy people. We travelled over from Ireland to purchase a car from Sarah and Vince, they made this as easy as possible for us. Provided us with videos and pictures of the car, they even picked us up from the train station! I would not hesitate in buying from them again, they were a pleasure to deal with, nothing was too much trouble, their standard of service is second to none.

Reply from Emc Trading Since 1988 on 01/02/20

Thank you so much for your kind review. We really enjoyed meeting you both and are so pleased to hear that you were happy with the service provided.

By Piero R on 05 January 2020 | Verified purchase

Family run business. Very helpful and a real pleasure to deal with.

Reply from Emc Trading Since 1988 on 07/01/20

Thank you so much for taking the time to write this kind review and also, thank you for the spare key which arrived safely this morning.

By Karen H on 10 November 2019 | Verified purchase

After two disappointments elsewhere trying to find a car, I found Sarah! Sarah was an absolute pleasure to deal with. Nothing was too much trouble and the car was as described. She even videoed it for me before we drove up to see it. I grinned like a Cheshire Cat all the way home in it!! We Would definitely recommend Sarah to buy from.

Reply from Emc Trading Since 1988 on 11/11/19

Thank you so much for such a smashing review. Being a small business, we try to go the extra mile with regards to customer service and have more time to focus on buying high quality vehicles. After all your difficulties trying to find a new car, I'm so pleased that you found your way here and got something that makes you smile. It was a real pleasure to meet you.

By Steve B on 06 November 2019 | Verified purchase

The benefit of dealing with a small car sales enterprise shines through by virtue of the increased attention that one receives. This is also reflected in the superb choice of vehicles they offer. I wouldn’t hesitate in recommending them to my circle of friends if they are looking for a high spec vehicle that’s circa 2/3 yrs old - it’s a big thumbs up from me 👍

Reply from Emc Trading Since 1988 on 07/11/19

Thank you for such a lovely review and your kind recommendation. I'm so sorry I wasn't here myself on Tuesday to meet you as it would have been nice to put a 'face to a name' but am pleased that my partner was able to help complete the deal.

By Paul D on 27 October 2019 | Verified purchase

EMC were very helpful, friendly and excellent to do businesss with. No issues at all.

Reply from Emc Trading Since 1988 on 28/10/19

Thank you for your kind words and I'm so pleased you were happy with the service you received. Thank you for your email to say that you enjoyed your drive home too, it's always nice to have such positive feedback.

By Sam B on 23 September 2019 | Verified purchase

Absolutely excellent service while purchasing my car. Went above and beyond to find me a finance company that would help me and all round lovely woman. Would recommend to anyone that wants a car.

Reply from Emc Trading Since 1988 on 24/09/19

Thank you so much for such a kind review. I'm so pleased that I was able to help and that you and your Dad liked the car so much

By Mary H on 16 September 2019 | Verified purchase

Excellent all round, no pressure, very helpful, highly recommended

Reply from Emc Trading Since 1988 on 18/09/19

Thank you for your kind words and pleased to hear you were so happy with your purchase

By Paul W on 14 September 2019 | Verified purchase

Wonderful car buying experience - by far the best I’ve ever known. Sarah and Vince are great - real car enthusiasts, they clearly don’t get involved with cars that are not completely up to scratch, and in my opinion you are buying with confidence from them. Such lovely people, and I never felt under any pressure, as there was none of the dreaded hard sell that plagues the industry. Thoroughly recommended.

Reply from Emc Trading Since 1988 on 15/09/19

Thank you for this Paul. We both really enjoyed meeting you; it makes it such fun when someone is as excited about a car as we are. I hope you had a great drive home and got to hit that button!

By Octavian R on 02 September 2019 | Verified purchase

Good car. Trader was very helpful. Tnx I will recommend to anyone who wants to buy a car

Reply from Emc Trading Since 1988 on 04/09/19

Many thanks for this kind review. It was a pleasure to meet you and I'm so pleased that you're happy with your new car and the service received