Customer reviews of Emc Trading Since 1988

By Martin R on 28 February 2017 | Verified purchase

My experience of buying a car from EMC was first rate. There was no pressured sales pitch just an open and honest discussion about the car and the process. All the paperwork was in order and processing the purchase was a breeze.

Reply from Emc Trading Since 1988 on 28/02/17

Many thanks for taking the time to send this review. It is very much appreciated.

By John G on 26 February 2017 | Verified purchase

We found Emc Trading friendly, extremely helpful and very professional with our vehicle purchase.

Reply from Emc Trading Since 1988 on 28/02/17

Many thanks for you kind words and for the Champagne: both very much appreciated :)

By MAX W on 30 January 2017 | Verified purchase

Most refreshing to have a really positive experience with a car dealership. The moment I contacted them I felt confident I could completely trust them and I wasn't disappointed. The cars were all well presented and in excellent condition and I had no hesitation in buying my Audi from them.

Reply from Emc Trading Since 1988 on 14/02/17

Thank you for your kind words and for taking the time to write your review. It is much appreciated.

By Geraint G on 26 November 2016 | Verified purchase

First car bought from a small local dealer in Oxforshire. Made to feel welcome. (Lovely cup of tea) Nice quality of cars. Plus they had the car I was looking for. Car was of a good standard with full service history. I was given plenty of time to inspect the car and to take for a test drive. Car was priced at the right book value. I would definitely recommend and would use EMC car sales again in the future.

By Onick R on 19 November 2016 | Verified purchase

From the moment I got off the phone with EMC Trading I knew the car was worth checking out. The speaker was extremely helpful and was able to answer and find out about any queries I had over the phone. I was even able to see the car just after hours since I'd already been to see another car. Upon arrival I was greeted by another very helpful and pleasant spokesperson who was kind enough to suggest we go to a well lit area to see the car properly. After our test drive and inspection of the car, I felt more at ease because all my other questions were answered and our interaction just felt very genuine and honest. The car itself was as advertised and the customer service I received from beginning to end was excellent. This includes the after-service, where the private plate on the car had to be switched back to the original. During this brief process I was kept well-informed throughout, and it was all handled very swiftly and professionally.

By Alec And Jackie W on 18 November 2016 | Verified purchase

Having just bought our replacement car from EMC we were very happy with the customer service we received. A very positive reception when viewing the car. The car was as advertised and more. All in all a very pleasant car buying experience.

By keith G on 28 May 2021 | Purchase not verified

Just purchased a vehicle from this company. What a pleasant experience! The car was in tip top condition and fully serviced. I had to pick it up at 21:00 due to other commitments, this was absolutely no trouble and every thing was ready and waiting when I arrived. An extremely knowledgeable and pleasant lady made sure I was happy before I took the car. Would I buy from EMC again? That's a big yes!

Reply from Emc Trading Since 1988 on 14/07/21

Thank you so much for this kind review and I'm so pleased to hear that you were happy with both the car and the customer service you received.

By Anonymous on 05 May 2021 | Purchase not verified

Very slick and professional. Vince made the experience of trading in my car very transparent and reassured me at every stage of the process. A please to do business with.

Reply from Emc Trading Since 1988 on 14/07/21

Thank you so much for this kind review and I'm so glad to hear that you were happy with the service EMC provided

By Roger U on 02 March 2021 | Purchase not verified

I can thoroughly recommend this company. I sold my own car and then more recently my sisters car to EMC. Vince and Sarah were superb to deal with. They always replied promptly to e-mails and messages and the complete selling experience was faultless and reassuring. Handing over a car to someone you have not met before, while hoping that you get your money, can be concerning, but not with EMC. Vince and Sarah explained the process prior to collecting the vehicle and everything worked perfectly with no hassle or worry. Vince and Sarah are not just highly professional, but genuinely care about their customers and business. When I explained that my sister was having to sell her low-mileage car because of health reasons Vince said if the car sold quickly and at a fair price, then he maybe able to forward my sister an additional amount. EMC kept their promise. I doubt many other companies in the automotive sales business would have!

Reply from Emc Trading Since 1988 on 04/03/21

Thank you so much for your kind review and I'm so pleased that you were happy with the service you received. As a small family business, we are able to offer a much more personal experience and, at the risk of sounding cliché, just try to treat people how we would like to be treated ourselves. Good luck with everything going forward.

By Mick L on 13 February 2020 | Purchase not verified

Thanks Vince and Sarah, i was really happy for your help regarding the car i wanted, i'll be back in few day to finalise everything.

Reply from Emc Trading Since 1988 on 15/02/20

Thank you and I'm glad we were able to help