Customer reviews of Emc Trading Since 1988

By Vanessa H on 08 April 2019 | Verified purchase

Recently bought a car from Emc Trading, have to say that the whole thing from start to finish was excellent, from the first phone call nothing was too much trouble, I had to travel to see the car & was assured that once I was on my way nobody else would be able to view it, I arrived, nervous as I had never driven an automatic before but they put me at ease immediately & continued to reassure me throughout the test drive. I decided to buy the car & put down a deposit that day, they were very helpful & had everything in place for the car, Including a full years mot, updated service & they had got the car a full new set of tyres! They even suggested ways in which I could get a better return on my old car! On the day of collection I arrived to find they had even set up the sat-nav with my home address, they definitely deserve five stars for their excellent customer service & high standards! A faultless experience from start to finish, thank you very much.

Reply from Emc Trading Since 1988 on 08/04/19

Wow, what a fabulous review. Thank you so much for taking the time to write such warm and generous words; it's really appreciated and I'm so pleased that you were happy and reassured during your time with us. I hope you have a lovely time in your new Audi - it's always nice when a special car goes to a really nice home.

By Keith E on 03 April 2019 | Verified purchase

I would genuinely recommend Emc to anyone looking for a low mileage, quality used car, very professional in their approach, extremely informative, no hard selling tack- tics, very honourable, with no hidden extra's & I came away with a great vehicle.

Reply from Emc Trading Since 1988 on 05/04/19

Thank you for taking the time to write this kind review. I hope you have a lovely holiday and we'll look forward to seeing you when you get back to complete the service etc.

By Rob D on 28 March 2019 | Verified purchase

Just recently purchased a Hyundai Santa Fe and EMC have been extremely professional, polite and friendly from the moment of initial contact through to final sale. We travelled from 250 miles away and were not disappointed when we arrived and seen the car. I wouldn't hesitate in both recommending them to others and also using them again in the future.

Reply from Emc Trading Since 1988 on 31/03/19

Thank you for sending this kind review. It was a pleasure to meet you both and I'm so glad you were pleased with the service you recieved and that the car was worth travelling for as it clearly met your expectations. Thank you for your recommendation and it would be lovely to see you again should you wish to buy another car.

By Gavin M on 20 February 2019 | Verified purchase

Purchased a BMW X3 from this company, I can honestly say it was the easiest least pushy car buying experience I have had to date, I was even picked up locally when arriving to collect the car the following week. A truly professional service and a quality car. Would definitely buy from again.

Reply from Emc Trading Since 1988 on 21/02/19

Thank you so much for your lovely review. We specialize in high specification, quality stock which we price very competitively so that our cars speak for themselves. Because of this, there really isn't any need to be pushy or have to haggle which I'm sure most customers don't enjoy. Nor do we add any 'buyers fees' that so many retailers now charge so there's no nasty suprises either or confusion with the pricing. I really enjoyed meeting both you and your partner and hope your daughter passed her driving test.

By Mike B on 19 February 2019 | Verified purchase

Very helpful, flexible and professional. Had the car ready for me to test at short notice. Picked me up from Didcot when I came to collect. Knowledgeable and experienced with a small chosen selection of cars. Very satisfied!!!

Reply from Emc Trading Since 1988 on 19/02/19

Thank you for taking the time to leave such a warm review and I'm glad you were satisfied with the level of service and quality of our cars. As we are a small independent retailer, it allows us to be more selective when sourcing our stock and enables us to offer enhanced customer service. We pride ourselves in being able to stock top quality vehicles, with a high level of specifiction, at competitive prices as well as delivering a customer experience over and above the norm. I hope your daughter liked the car too :)

By Stephen B on 21 January 2019 | Verified purchase

EMC was very accommodating and answered all of my questions promptly, even going as far as to send me photos of the boot full of suitcases so I could gauge its size. No issues at all.

Reply from Emc Trading Since 1988 on 25/01/19

Thank you for your kind review and to you and your family for making such a long drive. I'm so pleased you were happy with the service provided and hope you enjoy your new car.

By Ross P on 17 December 2018 | Verified purchase

I really can't fault the service I received. They even put my home address in the Sat Nav. Fast, efficient and very friendly. I highly recommend them.

Reply from Emc Trading Since 1988 on 20/12/18

Thank you for taking the time to write this kind review. I so pleased that you were happy with the service we provided.

By Martin C on 24 November 2018 | Verified purchase

Very good experience. I found an ideal spec MX5 at a competitive price advertised in Autotrader at ECM. I was picked up at Didcot station in the car and test drove on way to ECM. Electronic transfer of ownership, HPI, tax and my insurance all done on computer. All documents correct and I drove away. The car is great, exactly as advertised. This is a small business professionally run. Recommended.

Reply from Emc Trading Since 1988 on 26/11/18

Thank you for this kind review and I'm glad to hear you are happy with your new car and with the service you recieved from EMC. I hope you had a traffic free run on your journey back home and that it's not to long before you get some proper convertible weather :)

By Pia G on 23 November 2018 | Verified purchase

Thank you so much for my new car, I am really happy with it. Such a joy to drive . Your hospitality was awesome Sarah can't thank you enough...

Reply from Emc Trading Since 1988 on 26/11/18

Thank you for taking the time to write this kind review. It was a pleasure to meet you and I'm so pleased to hear that you are happy with your new car.

By Nick C on 06 October 2018 | Verified purchase

Bought a kia sorento from them, excellent service, good price for my part ex.

Reply from Emc Trading Since 1988 on 07/10/18

Thank you for sending this kind review and I'm so glad to hear you were happy with the service provided