Customer reviews of Emc Trading Since 1988

By Rob D on 28 March 2019 | Verified purchase

Just recently purchased a Hyundai Santa Fe and EMC have been extremely professional, polite and friendly from the moment of initial contact through to final sale. We travelled from 250 miles away and were not disappointed when we arrived and seen the car. I wouldn't hesitate in both recommending them to others and also using them again in the future.

Reply from Emc Trading Since 1988 on 31/03/19

Thank you for sending this kind review. It was a pleasure to meet you both and I'm so glad you were pleased with the service you recieved and that the car was worth travelling for as it clearly met your expectations. Thank you for your recommendation and it would be lovely to see you again should you wish to buy another car.

By Gavin M on 20 February 2019 | Verified purchase

Purchased a BMW X3 from this company, I can honestly say it was the easiest least pushy car buying experience I have had to date, I was even picked up locally when arriving to collect the car the following week. A truly professional service and a quality car. Would definitely buy from again.

Reply from Emc Trading Since 1988 on 21/02/19

Thank you so much for your lovely review. We specialize in high specification, quality stock which we price very competitively so that our cars speak for themselves. Because of this, there really isn't any need to be pushy or have to haggle which I'm sure most customers don't enjoy. Nor do we add any 'buyers fees' that so many retailers now charge so there's no nasty suprises either or confusion with the pricing. I really enjoyed meeting both you and your partner and hope your daughter passed her driving test.

By Mike B on 19 February 2019 | Verified purchase

Very helpful, flexible and professional. Had the car ready for me to test at short notice. Picked me up from Didcot when I came to collect. Knowledgeable and experienced with a small chosen selection of cars. Very satisfied!!!

Reply from Emc Trading Since 1988 on 19/02/19

Thank you for taking the time to leave such a warm review and I'm glad you were satisfied with the level of service and quality of our cars. As we are a small independent retailer, it allows us to be more selective when sourcing our stock and enables us to offer enhanced customer service. We pride ourselves in being able to stock top quality vehicles, with a high level of specifiction, at competitive prices as well as delivering a customer experience over and above the norm. I hope your daughter liked the car too :)

By Stephen B on 21 January 2019 | Verified purchase

EMC was very accommodating and answered all of my questions promptly, even going as far as to send me photos of the boot full of suitcases so I could gauge its size. No issues at all.

Reply from Emc Trading Since 1988 on 25/01/19

Thank you for your kind review and to you and your family for making such a long drive. I'm so pleased you were happy with the service provided and hope you enjoy your new car.

By Ross P on 17 December 2018 | Verified purchase

I really can't fault the service I received. They even put my home address in the Sat Nav. Fast, efficient and very friendly. I highly recommend them.

Reply from Emc Trading Since 1988 on 20/12/18

Thank you for taking the time to write this kind review. I so pleased that you were happy with the service we provided.

By Martin C on 24 November 2018 | Verified purchase

Very good experience. I found an ideal spec MX5 at a competitive price advertised in Autotrader at ECM. I was picked up at Didcot station in the car and test drove on way to ECM. Electronic transfer of ownership, HPI, tax and my insurance all done on computer. All documents correct and I drove away. The car is great, exactly as advertised. This is a small business professionally run. Recommended.

Reply from Emc Trading Since 1988 on 26/11/18

Thank you for this kind review and I'm glad to hear you are happy with your new car and with the service you recieved from EMC. I hope you had a traffic free run on your journey back home and that it's not to long before you get some proper convertible weather :)

By Pia G on 23 November 2018 | Verified purchase

Thank you so much for my new car, I am really happy with it. Such a joy to drive . Your hospitality was awesome Sarah can't thank you enough...

Reply from Emc Trading Since 1988 on 26/11/18

Thank you for taking the time to write this kind review. It was a pleasure to meet you and I'm so pleased to hear that you are happy with your new car.

By Nick C on 06 October 2018 | Verified purchase

Bought a kia sorento from them, excellent service, good price for my part ex.

Reply from Emc Trading Since 1988 on 07/10/18

Thank you for sending this kind review and I'm so glad to hear you were happy with the service provided

By Katherine C on 12 September 2018 | Verified purchase

Bought a used vehicle without having seen it- exactly as described. Delivered to us at very reasonable charge. Friendly and very helpful.

Reply from Emc Trading Since 1988 on 13/09/18

Thank you so much for your kind comments. I'm glad we were able to meet your expectations based on our previous reviews and are grateful for your contribution. As you've experienced, we try very hard to be as upfront and open as possible when customers are buying without seeing a car or when they are travelling to view so it is nice to recieve such positive feedback which can reassure future customers too.

By James W on 12 August 2018 | Verified purchase

We brought a BMW X3 from EMC. EMC were extremely helpful throughout and post purchase even offering help when we were concerned about a minor whine from the back of the car. We viewed the car before it had been through the local EMC garage and they were upfront and honest with the items that needed fixing and provided an invoice once the work was the car was delivered. We would definitely use EMC again.

Reply from Emc Trading Since 1988 on 14/08/18

Thank you for taking the time to write this kind review. It was an absolute pleasure to meet you both and I look forward to seeing you again in the future when you want to upgrade the X3.