Customer reviews of Emc Trading Since 1988

By Hussain P on 14 April 2017 | Verified purchase

An absolutely pleasurable experience! Sarah was extremely patient, honest, knowledgeable and informative. The car we bought is in immaculate condition inside and out. Customer service is extremely important when purchasing a car as most of us posses little or no knowledge of cars and are totally reliant on the information we receive from traders. From my experience, EMC came across as one of those very few traders that prioritise customer satisfaction and confidence. I would highly recommend EMC and Sarah and will certainly contact them in future when I require another car.

Reply from Emc Trading Since 1988 on 23/04/17

Thank you for taking the time to write such a lovely review and I'm so pleased to hear you are happy with your purchase. I'd also like to thank you for referring your friend to try and find a suitable car for him too. We will do our best to help him and will be in touch when we are next looking for carpets.

By Julian A on 02 April 2017 | Verified purchase

Pleasant, no pressure, friendly experience. Car was looking immaculate when I picked it up due in part to a full valet compliments of EMC.

Reply from Emc Trading Since 1988 on 04/04/17

Thank you for your kind words. I'd love to take credit for a full valet but we actually didn't do this as the car had come to us in such lovely condition from our supplier.

By Martin R on 28 February 2017 | Verified purchase

My experience of buying a car from EMC was first rate. There was no pressured sales pitch just an open and honest discussion about the car and the process. All the paperwork was in order and processing the purchase was a breeze.

Reply from Emc Trading Since 1988 on 28/02/17

Many thanks for taking the time to send this review. It is very much appreciated.

By John G on 26 February 2017 | Verified purchase

We found Emc Trading friendly, extremely helpful and very professional with our vehicle purchase.

Reply from Emc Trading Since 1988 on 28/02/17

Many thanks for you kind words and for the Champagne: both very much appreciated :)

By MAX W on 30 January 2017 | Verified purchase

Most refreshing to have a really positive experience with a car dealership. The moment I contacted them I felt confident I could completely trust them and I wasn't disappointed. The cars were all well presented and in excellent condition and I had no hesitation in buying my Audi from them.

Reply from Emc Trading Since 1988 on 14/02/17

Thank you for your kind words and for taking the time to write your review. It is much appreciated.

By Geraint G on 26 November 2016 | Verified purchase

First car bought from a small local dealer in Oxforshire. Made to feel welcome. (Lovely cup of tea) Nice quality of cars. Plus they had the car I was looking for. Car was of a good standard with full service history. I was given plenty of time to inspect the car and to take for a test drive. Car was priced at the right book value. I would definitely recommend and would use EMC car sales again in the future.

By Onick R on 19 November 2016 | Verified purchase

From the moment I got off the phone with EMC Trading I knew the car was worth checking out. The speaker was extremely helpful and was able to answer and find out about any queries I had over the phone. I was even able to see the car just after hours since I'd already been to see another car. Upon arrival I was greeted by another very helpful and pleasant spokesperson who was kind enough to suggest we go to a well lit area to see the car properly. After our test drive and inspection of the car, I felt more at ease because all my other questions were answered and our interaction just felt very genuine and honest. The car itself was as advertised and the customer service I received from beginning to end was excellent. This includes the after-service, where the private plate on the car had to be switched back to the original. During this brief process I was kept well-informed throughout, and it was all handled very swiftly and professionally.

By Alec And Jackie W on 18 November 2016 | Verified purchase

Having just bought our replacement car from EMC we were very happy with the customer service we received. A very positive reception when viewing the car. The car was as advertised and more. All in all a very pleasant car buying experience.

By Mick L on 13 February 2020 | Purchase not verified

Thanks Vince and Sarah, i was really happy for your help regarding the car i wanted, i'll be back in few day to finalise everything.

Reply from Emc Trading Since 1988 on 15/02/20

Thank you and I'm glad we were able to help

By Dan S on 15 July 2019 | Purchase not verified

I don't know about anyone else, but I dread looking at used cars through dealers - it's all an uphill struggle and you often feel uncomfortable - not the case with this dealer. EMC I'm very happy to say is nothing like what I've just mentioned at all. We were made to feel completely at ease, not pressured and all questions we had were happily and accurately answered. More than anything I think people buy from people and in this case it was a pleasure doing business with the lady at EMC (AutoTrader says you can't mention individuals, hence the impersonal feedback), next time we look for a car, I will be checking what's in stock at EMC before looking around - even though you think you want a particular make/model, when you see a great example of a car you never thought of - that's what you end up buying.

Reply from Emc Trading Since 1988 on 16/07/19

Many thanks for sending this review. I really appreciate your warm words and I'm glad that you felt so comfortable buying the car. I'll look forward to seeing you and your lovely family again when your are next looking for another car - if you do have something particular in mind, I can source specific vehicles too.