Customer reviews of Emc Trading Since 1988

By Dan C on 22 May 2017 | Verified purchase

From start to finish Vince and Sarah offered excellent customer service, they are very knowledgeable, friendly and professional. Their cars were all good value and I wouldn't hesitate to buy from them again in the future. Dan & Kelly

Reply from Emc Trading Since 1988 on 23/05/17

Thank you so much for sending your kind review. We really enjoyed meeting you and send you all good luck and best wishes for the arrival of your new baby.

By Peter J on 19 May 2017 | Verified purchase

Thank you Sarah for my Mercedes, now having the car for a couple of months I thought a review was appropriate. This was mt first time buying a car outside the main dealer networks, you made me feel comfortable from the start of our phone/email contact. Car runs like a dream. Will contact you when my wife is ready to upgrade her current vehicle.......

Reply from Emc Trading Since 1988 on 23/05/17

Thank you for your kind review Peter, I will be happy to find an upgrade when your wife is ready.

By Charlie D on 15 May 2017 | Verified purchase

Very kind, friendly and trustworthy. I was given plenty of time to make a decision and was given a very fair value for my part exchange. Top service and Top product. Would recommend Sarah and Vince to anybody.

Reply from Emc Trading Since 1988 on 18/05/17

Thank you for taking the time to write this review, I especially appreciate it knowing how busy you have been.

By Steve R on 12 May 2017 | Verified purchase

We were very impressed. We had been looking for a Passat estate for a while, and when one came up at EMC at a very good price for type, year and mileage we leapt on it, as we needed a big dependable car for a holiday in just a few days. EMC explained they had only just had it delivered to them, and our timeframe woudn't allow them enough time to have the car fully checked over, but I was welcome to test-drive. We had a good long drive in the car. EMC pointed out a very small dent in a door - it was so small I would never have noticed it, but they were keen that the car be in tip-top shape when we took it on, and said they they would have it sorted out out later. The sale was dealt with very efficiently, and away we went. On our holiday trip a few faults came to light, and over the next 2-3 weeks these (and the dent) were efficiently and cheerfully sorted out. EMC really went the extra mile and then some to make sure we got a car we were happy with. Would happily buy from them again.

Reply from Emc Trading Since 1988 on 18/05/17

Thank you for your kind words Steve, I'm only sorry it took a couple of weeks to source the part needed but at least we were able to keep you on the road in the meantime. We really appreciated your patience and understanding during this slight delay in getting things exactly right for you.

By Thomas L on 12 May 2017 | Verified purchase

We are very happy with the car, and Sarah and Vince were a pleasure to do business with. We would highly recommend them, they are genuine and honest. For our future car purchases we will definitely use them again. Thanks

Reply from Emc Trading Since 1988 on 18/05/17

Thank you for your kind words Tom and we look forward to seeing you and your family for your next purchase.

By Ronnie J on 09 May 2017 | Verified purchase

Yes, good honest service is what i received at Emc, i called about the car that i was interested in, Vince and Sarah gave me all the details and then arranged to pick me up at the train station, i was very impressed with the presentation of the car and how easy Ema made it for me to own an excellent car

Reply from Emc Trading Since 1988 on 18/05/17

Thanks for this Ronnie, It was a pleasure meeting you and thank you for coming all the way from Edinburgh to Oxfordshire

By Elliott W on 27 April 2017 | Verified purchase

Brilliant service!! Would buy a car from EMC again...

Reply from Emc Trading Since 1988 on 28/04/17

Thank you for taking the time to do this review and job luck with the new job

By Hussain P on 14 April 2017 | Verified purchase

An absolutely pleasurable experience! Sarah was extremely patient, honest, knowledgeable and informative. The car we bought is in immaculate condition inside and out. Customer service is extremely important when purchasing a car as most of us posses little or no knowledge of cars and are totally reliant on the information we receive from traders. From my experience, EMC came across as one of those very few traders that prioritise customer satisfaction and confidence. I would highly recommend EMC and Sarah and will certainly contact them in future when I require another car.

Reply from Emc Trading Since 1988 on 23/04/17

Thank you for taking the time to write such a lovely review and I'm so pleased to hear you are happy with your purchase. I'd also like to thank you for referring your friend to try and find a suitable car for him too. We will do our best to help him and will be in touch when we are next looking for carpets.

By Julian A on 02 April 2017 | Verified purchase

Pleasant, no pressure, friendly experience. Car was looking immaculate when I picked it up due in part to a full valet compliments of EMC.

Reply from Emc Trading Since 1988 on 04/04/17

Thank you for your kind words. I'd love to take credit for a full valet but we actually didn't do this as the car had come to us in such lovely condition from our supplier.

By Martin R on 28 February 2017 | Verified purchase

My experience of buying a car from EMC was first rate. There was no pressured sales pitch just an open and honest discussion about the car and the process. All the paperwork was in order and processing the purchase was a breeze.

Reply from Emc Trading Since 1988 on 28/02/17

Many thanks for taking the time to send this review. It is very much appreciated.